Refund Policy
Exchange Policy
At Autarch, we prioritize quality and customer satisfaction. Exchanges are available only if the product arrives damaged or defective.
Conditions for Exchange:
1. The customer must contact us within 7 days of delivery to request an exchange.
2. The product must be unused and returned in its original packaging.
3. Proof of purchase and clear evidence of damage (e.g., photos) must be provided.
4.How to Request an Exchange:
Please email us at autarchofficial@gmail.com or call us at 7980722039 with your order details and description of the issue. Our team will assist you promptly.
Note: Exchanges are not available for reasons other than damage or defects.
Return and Refund Policy
At Autarch, we want you to be satisfied with your purchase. If you’re not, you can return the product under the following terms:
1. Timeframe: Contact us within 7 days of receiving the product to request a return or refund.
2. Condition: The product must be unused, in its original condition, and include all original packaging.
3. Shipping Costs: Customers are responsible for the shipping costs to return the product.
4. Refunds: Refunds will be processed within 5-7 business days after the returned product is inspected.
For returns, contact us at autarchofficial@gmail.com or 7980722039.
